Primavera Support Services

Tailored Primavera Support, when you need it

Primavera SupportPrescience Technology is Australia’s leading enterprise-focussed Oracle Primavera accredited partner. We can provide technical support for any of the Oracle products and applications we provide. Our range of flexible and scalable Support plans can be tailored to your business needs.

As Australia’s only Primavera Specialized Oracle Platinum partner we have an in-depth understanding of Oracle Primavera and the most experienced support team in Australia.

Support Options

With Australian-based telephone, online and onsite support available, you can choose the solution that best suits you from the three plans available:

  • Everyday Support
    – technical and functional phone or online support
    – available during Australian east-coast standard business hours
  • Extended Support
    – technical, functional and administrative phone or online support
    – available between 6am-6pm local time, Monday to Friday
  • Elite Support
    – technical, functional and administrative support, by phone, online or onsite if needed
    – available 24/7 for unlimited users.

Download more detailed information about the Everyday, Extended and Elite Primavera Support Plans.

The Prescience Advantage

No matter which plan you choose, the PrescienceAdvantage® Primavera Support Service is:

  • Reliable, responsive and results focused
  • Delivered by Australian-based Oracle Primavera Specialized Engineers
  • Flexible and scalable, which makes it effective for small and large companies, as well as individual operators
  • Suitable for asset-intensive industries, including mining, resources, energy and infrastructure
  • Coordinated via a dedicated manager, who knows your business.

Supported Products

Support is available for a broad range of Oracle Primavera products and supporting technologies, including:

  • Oracle Primavera P6 EPPM Release 7 and above
  • Oracle Primavera P6 Professional
  • Support for earlier versions of Primavera P6, by prior agreement
  • Oracle Primavera Unifier
  • Oracle Primavera Risk Analysis
  • Oracle Primavera Contract Management
  • Oracle Business Intelligence
  • Publisher Enterprise 10.1.3.4.1 for Primavera
  • Oracle Weblogic Server 11gR1 (10.3.4)
  • Oracle Database 9i to 11g (5)
  • Deltek Acumen Fuse
  • InEight Hard Dollar

Request a Quote

To request a quote for Primavera Support, complete the form on this page and one of our team will be in touch with you to discuss your needs or call us on 1300 086 816.